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Press Release  

Monica O’Toole Achieves Designation

Date: November 29, 2018

Monica O'Toole professional photo, headshot

(West Chester, PA – November 2018) Arthur Hall Insurance is pleased to announce that Monica O’Toole has achieved the designation of Certified Insurance Service Representative (CISR). Monica is a Commercial Lines Small Business Unit (SBU) Account Representative with Arthur Hall Insurance’s West Chester office.

The CISR designation is recognized throughout the industry as a standard of achievement and ongoing professionalism. Certified Insurance Service Representatives are required to successfully complete five courses and examinations in the areas of personal and commercial insurance and agency operations. They must also commit to annual continuing education to update their designation and knowledge in order to serve their clients, agencies, and companies at the highest level.

“Monica’s superior customer service and willingness to go the extra mile to help our clients makes her an integral part of the Arthur Hall Insurance team,” says Jonathan Koegel, CIC, CISR, the firm’s Commercial Lines Supervisor. “Her experience in the industry coupled with her client-oriented approach make her one of the outstanding insurance professionals at Arthur Hall Insurance.”

Arthur Hall Insurance is an independent insurance agent and broker providing complete risk management services and solutions to businesses, organizations, non-profits, professionals, and families. Established in 1966, they offer personalized individual service, quality and comprehensive protection, and expert knowledge with a commitment to building and maintaining long-term client relationships. Arthur Hall Insurance offices are located in West Chester, PA, Hockessin, DE and Sparta, NJ.