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Press Release  

Melissa Phillips Achieves CISR Elite Status

Date: September 20, 2017

Arthur Hall Insurance is pleased to announce that the distinction of CISR Elite has been conferred upon Melissa D. Phillips, of Arthur Hall Insurance in West Chester, PA. She has successfully completed all nine, classroom or online courses covering all areas of insurance risks and exposures, followed by extensive examinations.

The Certified Insurance Service Representative (CISR) Program, available to insurance
professionals around the world, is distinguished from other programs of its kind by an annual
continuing education requirement, which ensures that designees stay current on the important
policy changes and trends within the industry. Five successful courses are required to achieve the
CISR designation; passing all nine exalts one’s status to CISR Elite – the highest recognition for those in customer service.

Ms. Phillips is to be highly commended on her dedication to professionalism as evidenced by her earning the CISR Elite status and her commitment to continuing education. “Melissa’s knowledge, experience, and commitment are a strong asset to the Arthur Hall Insurance team,” says Mark D. Sammarone, Vice President and Agency Principal. “We are very proud of her for reaching this professional milestone.”

The CISR Elite distinction is awarded by the Society of CISR, a not-for-profit organization and
member of The National Alliance for Insurance Education & Research, the nation’s premier
provider of insurance and risk management education. This year, the Society of CISR celebrates
over 70,000 participants in the Program and more than 27,000 individuals holding the CISR

Ms. Phillips has fifteen years of proven and progressive experience in personal and commercial insurance. She is currently a Commercial Lines Account Representative based in the West Chester, PA office.