


Carriers |
Claim and Billing Support
Have questions or need help with a claim? Call our office at 610-696-2394 during normal business hours.
Need to report a claim? You can contact your policy-holding insurance carrier 24-hours-a-day, 7 days a week. See below for contact information.
If you would like to email your questions, click here. Remember, you cannot report a claim by email, you MUST speak with a claims agent to report your claim.
ACE Group

NAIC Numbers
Bankers Standard Insurance Company
18279
AIG

NAIC Numbers
Chartis Property and Casualty
19402
Contact Information
24 hours a day, 7 days a week
Commercial & Worker's Compensation Claims:
866-642-5246
Chubb

NAIC Numbers
Chubb National Insurance Company
10052
Indemnity Insurance Co.
12777
Federal Insurance Co.
20281
Great Northern Insurance Co.
20303
Pacific Indemnity Co.
20346
Vigilant Insurance Co.
20397
Contact Information
24 hours a day, 7 days a week
Pay My Bill Online (Personal Lines):
https://www2.chubb.com/us-en/log-in/individual-payment-login.aspx
Pay My Bill Online (Commercial Lines):
https://www2.chubb.com/us-en/log-in/pay-my-bill-business.aspx
Cincinnati Insurance Companies

NAIC Numbers
The Cincinnati Casualty Company
28665
The Cincinnati Indemnity Company
23280
The Cincinnati Insurance Company
10677
Contact Information
Auto Glass Claims:
877-588-4527
MyCincinnati Mobile App for Android:
https://play.google.com/store/apps/details?id=com.cinfin.MyCincinnati
CNA

NAIC Numbers
Continental Insurance Co.
35289
Transcontinental Insurance Co.
20486
Transportation Insurance Co.
20494
Valley Forge Insurance Co.
20508
Donegal

NAIC Numbers
Atlantic States Insurance Co.
22586
Donegal Mutual Insurance Co.
13692
Contact Information
24 hours a day, 7 days a week
Encompass

NAIC Numbers
Continental Insurance Co.
35289
Encompass Home & Auto Ins. Co.
11252
Encompass Indemnity Co.
15130
Encompass Independent Ins. Co.
11251
Encompass Ins. Co. of America
10071
Encompass Ins. Co.
10358
Encompass Property & Casualty Co.
10072
Fidelity and Casualty Co. of NY
35270
Glenn Falls Insurance Co.
34622
Kansas City Fire & Marine Insurance Co.
20885
Contact Information
24 hours a day, 7 days a week
Foremost Insurance Group

Contact Information
24 hours a day, 7 days a week
Auto and Towing Claims:
800-274-7865
Property Claims:
800-527-3907
The Hanover Insurance Group
Harford Mutual

NAIC Numbers
Harford Mutual Insurance Company
14141
Firstline National Insurance Company
40100
Contact Information
24 hours a day, 7 days a week
Harleysville

NAIC Numbers
Harleysville Mutual Insurance Co.
14168
Harleysville Pennland Insurance Co.
40983
Harleysville Preferred Insurance Co. (Huron)
35696
The Hartford

NAIC Numbers
Hartford Underwriters Insurance Company
30104
Hartford Insurance Co of Illinois
38288
Sentinel Insurance Company
11000
Trumbull Insurance Company
27120
Commercial Policies
Personal Policies
MetLife Auto & Home

Contact Information
Claim:
800-854-6011
Mutual Benefit

NAIC Numbers
Mutual Benefit Insurance Co.
14664
Contact Information
24 hours a day, 7 days a week
Claims:
800-290-6361
Nationwide

Contact Information
Personal Lines Service:
877-669-6877
Personal Lines Claims:
800-421-3535
Personal Lines Billing:
800-282-1446
Commercial Lines Service/Billing:
888-508-8622
Commercial Lines Claims:
800-421-3535
Penn National

NAIC Numbers
PA National Mutual Casualty Insurance Co.
14990
Penn National Security Insurance Co.
32441
Contact Information
24 hours a day, 7 days a week
Philadelphia Insurance Companies

NAIC Numbers
Philadelphia Indemnity Insurance Company
18058
Philadelphia Insurance Company
23850
Progressive

NAIC Numbers
Mountain Laurel Assurance Co.
44180
Progressive Casualty Insurance Co.
24260
Progressive Classic Insurance Co.
42994
Progressive Halcyon Insurance Co.
16322
Progressive Max Insurance Co.
24279
Progressive Northern Insurance Co.
38628
Progressive Specialty Insurance Co.
32786
United Financial Casualty Co.
11770
Contact Information
24 hours a day, 7 days a week
Claim Status:
800-274-4641
ProSight Specialty Insurance
Pure Insurance

NAIC Numbers
Privilege Underwriters Reciprocal Exchange
12873
Contact Information
Monday - Friday 7:00 AM - 9:00 PM; Saturday 9:00 AM - 9:00 PM
Claims:
888-813-PURE (7873)
Selective
Travelers Insurance

NAIC Numbers
Charter Oak Fire Insurance Co.
25615
The Phoenix Insurance Company
25623
Travelers Indemnity Co. Of America
25666
Travelers Indemnity Company
25658
Travelers Home and Marine Company
27998
Contact Information
Auto, Home, Wedding Claims:
800-252-4633
Auto Glass Claims:
800-252-4633
Boat & Yacht Claims:
800-772-4482
Commercial Claims:
800-832-7839
Flood Claims:
800-505-0193
Glass Claims:
866-878-4527
Billing:
800-252-4633
Online Services including Mobile Apps and Travelers Skill for Alexa:
https://www.travelers.com/online-service
Universal Property & Casualty Insurance Company
Utica National Insurance Group

Contact Information
Claims:
800-216-1420
WC Claims:
800-284-3806
Westfield

NAIC Numbers
Westfield Insurance Co.
24112
American Select Insurance Co.
19992
Contact Information
Claims:
866-937-2663
Auto Glass Claims:
800-810-3665