Arthur Hall Insurance is pleased to announce that Elaine McDonald, of Wilmington, has achieved the designation of Certified Insurance Service Representative (CISR). A graduate of the University of Kentucky, Ms. McDonald is a Personal Lines Account Manager at Arthur Hall Insurance. The CISR designation is recognized throughout the industry as a standard of achievement and ongoing professionalism. Certified Insurance Service Representatives are required to successfully complete five courses and examinations in the areas of personal and commercial insurance and agency operations. They must also commit to annual continuing education to update their designation and knowledge in order to serve their clients, agencies, and companies at the highest level. Arthur Hall Insurance has protected businesses, organizations, professional offices, individuals, and families in the Delaware Valley and tri-state area since 1966.